Site Coordinators are responsible for releasing participant online assessment information for scoring.  The online assessment system (QuadNet) will provide preliminary immediate individual results for written assessments. Official score reports (Coordinator, Comparative and Individual) will be provided in the standard turn around time for scoring. Prior to releasing online assessment information for scoring, be sure that the information below has been completed:

• Participant Name and ID have been entered correctly
• Participant ID numbers are unique for each participant
• Participant Demographics have been completed
• Performance Ratings have been entered
  (if applicable)

If you have any user codes listed as “in process,” please contact the Scoring Department at 1-800-334-6283, extension 215 or 226.

Important Reminders

Implementing the procedures listed below will ensure that your scores are processed as quickly as possible.  Answer sheets sent to the NOCTI/Whitener Group with missing and/or with incorrect information may be returned to the site coordinator for corrections and a fee may be incurred.

• An original coordinator cover sheet is required when sending back answer sheets for scoring.
• Answer sheets should be sorted by test code.
• The site coordinator should look over the answer sheets before shipping to ensure all the required information has been filled out and bubbled in. 

Please refer to the Proctor Guide for a list of the required information and instructions for completing answer sheets.

Please contact NOCTI/The Whitener Group at 1-800-334-6283 if you have any questions.

NOCTI Celebrates February: Career Technical Education Month

When we learned that February was Career & Technical Education Month, we created a fun way to show our CTE customers how wonderful they are!  Because we are an assessment service provider, we could not resist coming up with four quizzes with five questions each, one for each week in the month of February. Questions were about NOCTI and NOCTI trivia, set up so that participants completed the quiz online. Each quiz was announced via an email that went out to all of our NOCTI customers.

Those who answered the questions correctly were entered in a drawing for a $250 gift certificate for NOCTI assessments and a “goodie box” filled with whimsical office supplies, lots of chocolate, a NOCTI tote bag, and a “Congratulations” helium balloon that floated out when the lid was removed.

Each Friday, our winner was announced in an email that provided the next quiz link. Those who had submitted answers to that week’s quiz received an email with the correct answers. Nearly 100 people participated.

Our four weekly winners were:

Harry Hogshead, Valley Vo Tech in Virginia
Denise Kemper, Beaver County AVT in Pennsylvania
Paul Balint, Forbes Road Career & Tech in Pennsylvania
Marilyn Reese, Upper Bucks County AVTS in Pennsylvania

Harry called to say he was tickled with the box that we sent. He said everyone in the office enjoyed the candy.

Marilyn Reese left a very nice voice mail message the day she was chosen:

“I really got a kick out of filling out the quick online surveys. Great marketing tool as well, because it made me more conscious of things I didn’t know about NOCTI. Applause to you and your marketing department!

I am actually thinking of utilizing the same kind of thing with our sending districts. That is a good idea.

Anyways, thank you and I am looking forward to the box, it will be a good winter treat.

What was the quiz question that stumped everyone?

How many miles does John Foster, NOCTI CEO/President, travel to get to work at NOCTI?

a.   45
b.   456
c.   661
d.   872

Answer: c-Dr. Foster lives in Carlisle, Pennsylvania which is 661 miles from the NOCTI office in Big Rapids, Michigan.

Meet the “Quad Squad”

As we strive to enhance our assessment services for NOCTI/The Whitener Group customers, we provide excellent technical support to help you better use the online testing system and the Client Services Center, otherwise known as QuadNet.

The technical support available helps with many areas, including:

• Computer setup for using the online systems
• Website access and login for online testing or the Client Services Center
• Online testing site navigation
• Client Services Center navigation
• User code adjustments (e.g., time extensions)
• Locked up/out resolution

We are pleased to introduce our knowledgeable, friendly, and patient team of individuals fondly known as the “Quad Squad”. These four experts know just how to make adjustments and expedite “fixes” so you can successfully manage our online testing system and Client Services Center. The Quad Squad consists of Mandy, Andrea, Eric and Helen.

Routine, non-technical questions pertaining to orders, timelines on the receipt of orders or scores, interpretation of scores or other matters can be addressed by staff members in those particular areas.  Our customer service specialists will determine the person best suited to answer your question when you call. They have also been trained to recognize technical support questions and to connect you immediately to the Quad Squad.

Quad Squad experts are available to assist you during our regular business hours (Monday - Friday, 8 am - 5 pm, Eastern Standard Time). However, after hours support may be arranged if a customer requests it five business days prior to the test date. You can reach the Quad Squad at our new toll-free Technical Support number: 1-800-278-8506.